FAQS - Laura McCracken Photography

Do you have ABN?

Yes, I have an active ABN number.

You can go to https://abr.business.gov.au/ and search my ABN: 82 371 201 421 to check the status.

Do you have insurance?

Yes, I have General & Product Liability Insurance.

Do you have a Working With Children Check?

Yes, I do.

Covid-19 and vaccinations?

Being a mum myself, I am always ensuring I am up to date with my vaccinations including Covid-19, Whopping cough and Influenza.

What should we wear for our session?

I suggest plain and soft coloured clothing. Think denim jeans/shorts and a single coloured shirt.

What happens if it rains?

If weather conditions are unsafe or unsuitable, your session will simply be rescheduled at no extra cost.

Can I reschedule?

We all know things can happen all of a sudden that are out of our control. One instance of rescheduling with 48 hours' notice will not incur a fee. If there is more than one instance or less than 48 hours' notice a rescheduling fee will of $30 will apply to your booking

What if my child is uncooperative during our session?

Every child is unique. Some children love having their photo taken, while others may need extra time to warm up or may simply not feel like smiling on the day. That's perfectly okay.

I work patiently and at your child's pace, using play, conversation and movement to capture natural expressions and genuine family connections. Often, the most treasured images are those capturing authentic family connections rather than perfectly posed smiles. While every effort is made to create beautiful images, I cannot guarantee specific poses, smiles or expressions.

Sessions are conducted within the allocated booking time, and time spent settling children or taking breaks may reduce the number of photographs captured. A child's mood or cooperation is not considered a failure of the photography service and does not entitle the Client to a refund where the session has been provided.

Your child's comfort and safety will always come first, and I will never force a child into a pose or situation that causes distress.

Can we bring our pet?

Absolutely! Pets are family too.

Please let me know beforehand so we can choose a suitable location, and ensure your pet is supervised by a responsible adult when they're not being photographed.

How long does it take to get our photos?

I aim to have all images delivered via online gallery for you to preview within 10 days from your session date. It will generally be sooner, so keep an eye out on your emails for access to your gallery. Once you pick your favourite images, depending on the package you have chosen they will then be unlocked for you to download.

Do you keep our images?

Yes.

Purchased images are securely archived for 12 months.

After this time, they may be permanently deleted, so we strongly recommend backing up your images immediately after downloading them.

For further clarification, images that have not been purchased will not be backed up.

Can I print my own photographs?

Yes.

Your package includes a personal print licence, allowing you to print your photographs for personal use. For more information, please refer to the Terms & Conditions page.

Do you offer albums or prints?

In my current packages the images included are digital only. If you would like some prints this can be discussed as well at an additional cost.

I am looking at adding more packages that include prints as well as digital images in the future.

FAQ